Our Answering Services

Professional, Reliable, and Customized to Your Needs

Core Services

Byrnes Message Bureau offers a comprehensive suite of answering services designed to improve your customer communication and increase your efficiency. We handle your calls with the utmost care and professionalism, ensuring your callers receive a positive experience.

24/7 Live Answering

Never miss another call with our 24/7 live answering service. Our friendly and professional receptionists are available around the clock, 365 days a year, to answer your calls with your personalized greeting. We act as an extension of your team, providing a seamless and positive experience for your callers.

Accurate & Secure Message Delivery
On-Call Schedule Management
schedule appointments 24/7 with our online booking service

Call Screening & Patching

We understand that your time is valuable. Our call screening and patching service ensures that you only receive the calls that require your immediate attention. We follow your specific instructions to filter calls and connect important callers directly to you or the appropriate person on your team.

Accurate & Secure Message Delivery

Accurate & Secure Message Delivery

Receive your messages promptly and securely via your preferred method. We offer flexible delivery options, including email, text message, and access to our secure online portal. You can be confident that your messages are accurate, confidential, and delivered efficiently.

On-Call Schedule Management

On-Call Schedule Management

Simplify your on-call scheduling with Byrnes Message Bureau. We can maintain your company or practice’s on-call schedule, ensuring that the right person is always available to handle urgent calls. This service is ideal for healthcare providers, contractors, and any business with rotating on-call staff.

schedule appointments 24/7 with our online booking service

Appointment Scheduling

Easily schedule appointments 24/7 with our online booking service—offering real—time availability, automated reminders, and seamless calendar integration to keep your business running smoothly.

Additional Features

Enhance your answering service with these optional add-on features (fees may apply).

Payment Collection

Serving businesses since 1958, we have the expertise to handle your calls with professionalism.

Bilingual Answering

We assist customers in English or Spanish, ensuring a professional greeting in their preferred language for a better experience.

FAQs

Our receptionists answer FAQs promptly, ensuring callers get the information they need without waiting.

Lead Capture

Capture more leads effortlessly with our service, collecting key customer inquiries in real time and capturing every opportunity.

800-Number Service

Provide a toll-free number for your customers.

Call Patching

Seamlessly connect callers to you or your team members.

Wake-up Service

Utilize reliable wake-up calls for you or your guests.

Conversations Recorded

All calls are recorded for quality assurance.

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