Byrnes Message Bureau has been a trusted partner for businesses in the Mid-Hudson Valley and beyond since 1958. Founded in Poughkeepsie, NY, we have a long-standing reputation for delivering reliable and professional communication solutions. We’re proud of our history of innovation, including obtaining an FCC license in the 1960s to facilitate mobile communication and being one of the first companies to integrate computer assistance into our answering services in 1980. Today, we continue our commitment to excellence, providing 24/7 live answering services tailored to the unique needs of each client. We understand the importance of every call and are dedicated to helping your business succeed.
Our vision is to provide exceptional support through seamless, efficient service, setting the standard for excellence in communication. Our mission is to deliver clear, reliable communication and personalized solutions with professionalism and care. Every interaction matters, and we’re committed to being the trusted voice for your business.
Trusted by over 1200 clients, we deliver exceptional support through seamless communication and customized solutions. Our experienced team is dedicated to understanding your unique needs, ensuring you receive the highest level of service. From 24/7 answering to scheduling, lead capture, and more, we provide tailored support and exceptional customer service every step of the way.
We offer multilingual support with a variety of language combinations, ensuring clear and effective communication for customers worldwide.
Our receptionists can answer frequently asked questions, schedule appointments, and collect payments without needing a follow-up call.
“The staff was pleasant and very helpful. My company is a client of theirs. As well, my ob/gyn is a client of theirs. I went into labor (I had a high risk pregnancy) at 2 am. The operator stayed on the phone with me until I received a call back from my Dr. He was professional, calm, and extremely helpful. They are by far the best company I have worked with.”
Acme Inc.
“Very professional and reliable! Thank you Byrnes!”
Google Inc.
Not enough time in the day? Our dedicated call center team is ready to assist you! Whether you need support, have questions, or want to schedule a service, we’re just a call away. Let us make your day a little easier!
